Chad E. Robertson

We operate two business segments: Pulp and Paper and Personal Care. We had revenues of $5.5 billion in 2012, of which approximately 93% was from the Pulp and Paper segment and approximately 7% was from the Personal Care segment. On July 31, 2013, we completed the sale of our Distribution business in the United States therefore the historical results of the former Distribution segment will be consolidated into Domtar's Pulp and Paper Division. Our Distribution business in Canada is not affected by the transaction and future results will be consolidated into Domtar's Pulp and Paper Division.


Pulp and Paper

We produce 4.2 million metric tons of hardwood, softwood and fluff pulp at 12 of our 13 mills. The majority of our pulp is consumed internally to manufacture paper and consumer products, with the balance being sold as market pulp. We also purchase papergrade pulp from third parties allowing us to optimize the logistics of our pulp capacity while reducing transportation costs.

We are the largest integrated marketer and manufacturer of uncoated freesheet paper in North America. We have 10 pulp and paper mills (eight in the United States and two in Canada), with an annual paper production capacity of approximately 3.4 million tons of uncoated freesheet paper. Our paper manufacturing operations are supported by 15 converting and distribution operations including a network of 12 plants located offsite of our paper making operations. Also, we have forms manufacturing operations at three offsite converting and distribution operations. Approximately 81% of our paper production capacity is in the U.S. and the remaining 19% is located in Canada.

We also own and operate Ariva®, a network of 6 paper distribution facilities located in Canada. Ariva® purchases, warehouses, sells and distributes our paper products and those of other manufacturers. Products are sold to a wide and diverse customer base, which includes small, medium and large commercial printers, publishers, quick copy firms, catalog and retail companies and institutional entities.

We produce market pulp in excess of our internal requirements at our three non-integrated pulp mills in Kamloops, Dryden, and Plymouth as well as at our pulp and paper mills in Ashdown, Espanola, Hawesville, Windsor, Marlboro and Nekoosa. We sell approximately 1.6 million metric tons of pulp per year depending on market conditions. Approximately 50% of our trade pulp production capacity is in the U.S., and the remaining 50% is located in Canada.


Personal Care

Our Personal Care business sells and manufactures a wide variety of innovative adult incontinence and baby diaper products and we distribute disposable washcloths. Products in this segment are sold under the Attends, Fitti®, Fisher-Price®, SleepWell® and other brand names.

We are one of the leading suppliers of adult incontinence products sold into North America and Northern Europe, selling to the acute care and long-term care channels and we have a growing presence in the homecare and retail channels. We operate two manufacturing facilities, with each having the ability to produce multiple product categories. We also have a research and development facility and production lines which manufacture high quality airlaid and ultrathin laminated absorbent cores.

We are the largest manufacturer and marketer of store brand infant diapers in the United States selling mostly through the retail channels. We operate two modern, state-of-the art manufacturing facilities and a distribution center. Our products have evolved through significant research and development focus leading to superior product innovation and the best- in-class branded approach to the store brand segment.   

Contact Chad E. Robertson

Contact Chad E. Robertson

Domtar Paper Company, LLC
Senior Chip Buyer
P O Box 426
Amory, Mississippi  38821
Phone: 205-662-3366


Service Area

Services provided in:
  • Monroe County, Mississippi